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Privacy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data includes all data that can be used to identify you personally.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Druckplan GmbH, Dr. Skala Straße 3-5, 1210 Vienna, Austria, Tel.: +43 (1) 928 21 90 01, Email: support@druckplan.com. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 The controller has appointed a data protection officer who can be reached as follows: "Wimmer Martin"

2) Data Collection When Visiting Our Website

2.1 When using our website purely for informational purposes, i.e., if you do not register or otherwise transmit information to us, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Used browser
  • Used operating system
  • Used IP address (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. Data is not passed on or otherwise used. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser's address bar.

3) Hosting & Content Delivery Network

For hosting our website and displaying content, we use a provider who provides its services exclusively on servers within the European Union, either directly or through selected subcontractors.

All data collected on our website is processed on these servers.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e., small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called "session cookies"), while others remain on your device longer and allow the saving of page settings (so-called "persistent cookies"). The storage duration of persistent cookies can be found in your web browser's cookie settings overview.

If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for contract performance, in accordance with Art. 6 para. 1 lit. a GDPR if consent has been given, or in accordance with Art. 6 para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can configure your browser to inform you about the setting of cookies and to decide individually whether to accept them or to exclude the acceptance of cookies for specific cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be restricted.

5) Contacting Us

When contacting us (e.g., via contact form or email), personal data is processed exclusively for the purpose of handling and responding to your request and only to the extent necessary for this purpose.

The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted once it can be inferred from the circumstances that the relevant issue has been conclusively clarified and provided there are no legal retention obligations to the contrary.

6) Data Processing When Opening a Customer Account

According to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us when opening a customer account. Which data is required for account opening can be seen in the input form on our website.

You can delete your customer account at any time by sending a message to the controller's address mentioned above. After deletion, your data will be deleted unless all contracts concluded via the account have been fully processed and no legal retention obligations oppose the deletion, or we have a legitimate interest in continued storage.

7) Use of Customer Data for Direct Advertising

7.1 Subscribing to Our Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to send the newsletter is your email address. Providing additional data is voluntary and is used to address you personally. For newsletter distribution, we use the so-called double opt-in procedure to ensure that you only receive newsletters once you have expressly confirmed your consent via a verification link sent to the specified email address.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 para. 1 lit. a GDPR. We then store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to trace potential misuse of your email address at a later time. The data collected when registering for the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller named above. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and about which we inform you in this declaration.

7.2 Product Availability Notification via E-Mail

If certain items are temporarily unavailable, you can sign up to receive an email notification about their availability. In this case, we will send you a one-time email informing you of the availability of the item you selected. The only required field for receiving this notification is your email address. Providing additional data is optional and may be used to address you personally. We use the so-called double opt-in procedure to ensure that you only receive a notification if you have explicitly confirmed your consent via a verification link sent to the provided email address.

By activating the confirmation link, you consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. We store your IP address as entered by your Internet service provider (ISP) as well as the date and time of registration to be able to trace any misuse of your email address at a later date. The data collected during the registration process for our product availability email service will be used strictly for the intended purpose.

You can unsubscribe from availability notifications at any time by sending a message to the controller mentioned above. After unsubscribing, your email address will be promptly removed from our dedicated mailing list unless you have explicitly consented to further use of your data or we are legally permitted to use it beyond that as explained in this statement.

7.3 Shopping Cart Reminders via E-Mail

If you abandon your purchase before completing your order, you may receive a one-time email reminder about the contents of your virtual shopping cart.

The only required information for sending this reminder is your email address. Providing additional data is optional and may be used to address you personally. We use the double opt-in procedure to ensure that you only receive a reminder if you have explicitly confirmed your consent via a verification link sent to the provided email address.

By activating the confirmation link, you consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR for sending a shopping cart reminder. We store your IP address as entered by your Internet service provider (ISP) as well as the date and time of registration to be able to trace any misuse of your email address at a later date. The data collected during the registration process for our email notification service will be used strictly for the intended purpose.

You can unsubscribe from shopping cart reminders at any time by sending a message to the controller mentioned above. After unsubscribing, your email address will be promptly removed from our dedicated mailing list unless you have explicitly consented to further use of your data or we are legally permitted to use it beyond that as explained in this statement.

8) Data Processing for Order Handling

8.1 Transmission of Image Files for Order Handling by Upload Function

Our website offers the opportunity to personalize products by uploading image files. The uploaded image serves as a template for customizing the selected product.

Through the upload form on our website, you can send one or more image files from your device directly to us using automated, encrypted data transmission. We collect, store, and use the uploaded files exclusively for the creation of the personalized product as described on our website. If the image files are passed on to specialized service providers for the production and processing of the order, you will be explicitly informed in the following sections. Beyond this, your data will not be shared. If the uploaded files or digital designs contain personal data (especially images of identifiable individuals), all the aforementioned processes are carried out solely for the purpose of processing your online order in accordance with Art. 6(1)(b) GDPR.

After the order is completed, the uploaded image files will be automatically and completely deleted.

8.2 If necessary for contract fulfillment related to delivery and payment, the personal data collected by us will be forwarded to the commissioned transport company and the commissioned financial institution in accordance with Art. 6(1)(b) GDPR.

If we are obligated under a relevant agreement to provide updates for goods with digital elements or digital products, we will process the contact data you provided during the order (name, address, email) in order to inform you personally via the appropriate communication method (e.g. mail or email) within the legally prescribed period. Your contact data will be used strictly for this purpose and processed only to the extent necessary for that information.

We also collaborate with the following service providers who support us partially or entirely in executing concluded contracts. Certain personal data will be shared with these service providers according to the information provided below.

9) Tools and Miscellaneous

Cookie Consent Tool

This website uses a so-called "cookie consent tool" to obtain effective user consent for cookies and cookie-based applications that require consent. The "cookie consent tool" is displayed to you when you access the site as an interactive user interface, where you can give consent for certain cookies and/or cookie-based applications by checking boxes. Using the tool, all cookies/services requiring consent will only be loaded if you give corresponding consent by checking the relevant box. This ensures that such cookies are only set on your device if consent has been granted.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data is generally not processed in this process.

If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning, or logging cookie settings, this is done in accordance with Art. 6 (1) lit. f GDPR based on our legitimate interest in a legally compliant, user-specific, and user-friendly consent management for cookies, and thus in a legally compliant design of our website.

Another legal basis for processing is Art. 6 (1) lit. c GDPR. As the responsible party, we are legally obliged to make the use of non-essential cookies dependent on the respective user consent.

Where necessary, we have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.

For more information about the operator and the settings options of the cookie consent tool, please refer to the appropriate user interface on our website.

10) Rights of the Data Subject

10.1 Under applicable data protection law, you have the following rights with regard to your personal data processed by us, whereby we refer to the stated legal basis for the respective exercise conditions:

  • Right of access pursuant to Art. 15 GDPR;
  • Right to rectification pursuant to Art. 16 GDPR;
  • Right to erasure pursuant to Art. 17 GDPR;
  • Right to restriction of processing pursuant to Art. 18 GDPR;
  • Right to be informed pursuant to Art. 19 GDPR;
  • Right to data portability pursuant to Art. 20 GDPR;
  • Right to withdraw consent given pursuant to Art. 7 (3) GDPR;
  • Right to lodge a complaint pursuant to Art. 77 GDPR.

10.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST FOLLOWING A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, WITH FUTURE EFFECT.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING IS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

11) Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing, and – if applicable – the respective statutory retention period (e.g., commercial and tax retention periods).

When processing personal data based on explicit consent in accordance with Art. 6 (1) lit. a GDPR, the data concerned will be stored until you withdraw your consent.

If there are statutory retention periods for data that are processed within the scope of legal or quasi-legal obligations based on Art. 6 (1) lit. b GDPR, such data will be routinely deleted after the retention periods have expired, provided they are no longer required for the performance or initiation of a contract and/or there is no legitimate interest on our part in further storage.

When processing personal data on the basis of Art. 6 (1) lit. f GDPR, such data will be stored until you exercise your right to object under Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves the assertion, exercise, or defense of legal claims.

When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) lit. f GDPR, such data will be stored until you exercise your right to object under Art. 21 (2) GDPR.

Unless otherwise stated in the specific processing situations described in this declaration, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.